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Turn PBX call data into decisions with Vodia Analytics
Analyze calls, understand conversations, and identify performance issues across your PBX with AI-powered insight, so you can detect missed calls, performance gaps, and customer issues faster.
A dedicated analytics layer for your PBX
Vodia Analytics is a self-hosted analytics platform for Vodia PBX that processes call data, recordings, and queue activity into searchable insight, performance visibility, and AI-driven analysis. Instead of reviewing recordings or digging through call logs, you can quickly understand what is happening across your system and where action is needed.
Call data and activity
A central place to review call activity, search records, and understand what is happening across your PBX.
AI call understanding
AI-powered transcription, summaries, topics, and sentiment analysis that help you understand calls.
Queue visibility
Operational insight into queues, extensions, and team activity so performance issues are easier to spot and act on.
Self-hosted control
A platform that runs in your own environment, keeping call data, recordings, and analysis under your control.
Analyze every call with full visibility and AI insight
Vodia Analytics combines call data, AI analysis, and system metrics to give you a complete view of conversations, performance, and activity across your PBX.
AI conversation analysis
Call detail and troubleshooting
Queue performance
Agent and extension activity
Call trends and activity
Multi-tenant visibility
Review and share call insight instantly
Access is not limited to dashboards. You can open any call, review recordings, and share specific interactions securely with others.
Secure call sharing
Generate secure links to share calls, transcripts, and insights without exposing full system access.
Resolve issues faster
Provide direct access to relevant calls when troubleshooting issues or working with customers.
Work from the same call data
Enable teams to review the same information and act quickly without switching tools or exporting data.
Your call data never leaves your system
Call data, recordings, and transcription stay entirely within your environment. Audio is processed locally using Whisper, so sensitive information never leaves your system while still enabling full AI analysis.
Vodia Analytics security documentation
Built to analyze, investigate, and scale
Support real-world PBX environments, from monitoring daily activity to analyzing large volumes of calls and multiple systems without added complexity.
Deep call analysis
Go beyond call records with full timelines, call flow data, and detailed breakdowns that help you understand complex call behavior and resolve issues faster.
AI-driven insight across conversations
Analyze sentiment trends, recurring topics, and conversation summaries across large volumes of calls to identify patterns, issues, and customer behavior at scale.
System-wide visibility
See how your PBX operates as a whole by combining queue performance, agent activity, and call trends into a complete operational view.
Built for multi-system environments
Analyze multiple PBX systems from a single platform while maintaining separation, control, and visibility across different environments.
From call data to actionable insight
From raw call data to clear insight, Vodia Analytics processes, analyzes, and presents information in a way that makes it easy to understand what is happening and take action.
Connect and collect
Connect Vodia Analytics to your PBX to capture call detail records, recordings, and activity across your system.
Process and analyze
Structure and enrich call data with transcription, sentiment analysis, and conversation insights.
Understand and act
Search, review, and analyze call activity to identify issues, improve performance, and make informed decisions.
Used in production PBX environments
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Frequently Asked Questions
What is Vodia Analytics?
Is Vodia Analytics part of the PBX?
Does call data leave my system?
What AI features are included?
Can I analyze multiple PBX systems?
Can I share calls or insights with others?
See what your PBX is really telling you
Protégez votre entreprise grâce à un système téléphonique qui assure une communication fluide et sans tracas. Notre équipe est là pour vous aider à chaque étape.
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