Announcement

Vodia CEO Christian Stredicke recently joined Technology Reseller News to discuss how AI is reshaping business communications. With the release of Vodia PBX version 69.5.6, features like real-time OpenAI integration and call transcription via Whisper are setting the stage for voice-driven interactions—replacing complex phone menus with simple spoken commands. Christian emphasized Vodia’s goal of using AI to improve productivity and customer experience, while recognizing the importance of tailoring AI applications to specific industries. He likened today’s AI shift to the early days of the web, where expert guidance is key to successful adoption.

Tech

Whisper, OpenAI’s Automatic Speech Recognition system, delivers multilingual, noise-tolerant, and technical-language-ready transcription through a streamlined encoder-decoder architecture. With Vodia PBX’s integration, organizations can choose between using OpenAI’s service or hosting Whisper AI locally for complete data sovereignty and control. This on-premise option ensures that sensitive call data stays within your infrastructure while still benefiting from powerful transcription capabilities. To explore deployment options, see our Whisper AI on-premise setup documentation, review a self-hosted integration example, or follow our cloud-based call transcription guide.

Announcement

Vodia is excited to attend Seatrade Cruise Global 2025, marking the event’s 40th anniversary, taking place in Miami from April 7-10. In partnership with Lufthansa Industry Solutions, Vodia will showcase the Vodia Maritime Communication Server (Vodia MCS)—a next-generation solution designed to seamlessly integrate voice, video, and messaging within cruise ship communications. Engineered for both new vessels and retrofits, the Vodia MCS enhances onboard connectivity, passenger experience, and operational efficiency, while supporting essential maritime safety and security systems. Join us at booth #3608 to discover how Vodia MCS is reshaping onboard communication in the cruise industry.

Editorial

Vodia PBX delivers a comprehensive hospitality communication system that enhances guest experience and streamlines hotel operations. With support for multiple device types, seamless PMS integration, in-house call center functionality, and Microsoft Teams connectivity, hotels can optimize efficiency while maintaining high-quality service. Guests can easily access hotel services, communicate with staff, and integrate their personal devices for a seamless and convenient stay. Advanced automation, multilingual support, AI-driven call management, and building automation features further enhance functionality, making Vodia PBX a powerful, scalable solution for modern hospitality environments.

Tech

Vodia PBX is built with security at its core, featuring a codebase that eliminates third-party vulnerabilities. Passkey authentication, IP address locking, and multi-factor authentication (2FA & SSO) protect against unauthorized access and credential theft. Advanced rate limiting defends against SIP attacks, while SIP TLS and WebRTC encryption secure VoIP traffic. Automatic SSL certificates and secure MAC-based phone provisioning enhance data protection. With a distributed architecture for scalability and comprehensive toll fraud prevention, Vodia PBX ensures reliable, secure, and seamless communications.

Announcement

Vodia PBX version 69.5.6 brings several important updates, including real-time AI integration with OpenAI, enabling enhanced workflows, and call transcriptions through the Whisper API, with the option for self-hosting to ensure better data privacy. The release also introduces cloud storage for call recordings via the S3 protocol, offering flexibility and easier compliance. The user interface has been refined for a smoother experience, and queue management features have been improved with added CSV export options. Security is boosted with TLS 1.3, and the release expands VoIP hardware support. Additionally, new Azure cloud hosting and licensing models provide greater flexibility and performance for users.

Announcement

Vodia is attending Enterprise Connect 2025, where Sales Engineer Eric Altman will be available on March 18-19 to meet with partners and industry professionals. The event is a key opportunity to discuss Vodia’s latest innovations, including its Microsoft Teams-certified phone system, integration with Cliniko for healthcare providers, and its beta PBX featuring OpenAI API integration. Vodia has also launched a series of articles highlighting its PBX capabilities, with topics like its REST API, web user portal, and call recording. Additionally, the company is introducing a new podcast, “Vodia - Giving Voice to Our Partners,” featuring conversations with MSPs and SIP providers.

Tech

Vodia’s REST API takes VoIP communication to the next level, offering businesses full control over their PBX environment. With seamless integration into CRMs, automated provisioning, and custom reporting, Vodia’s API streamlines workflows and enhances user experiences. It supports powerful features like voice calls, SMS, fax, voicemail transcription, and advanced analytics. Whether deploying on-premise or in the cloud, Vodia provides a flexible, scalable, and reliable solution for businesses of all sizes. Integrate with Microsoft Teams, optimize telephony processes, and deliver top-notch call quality with Vodia’s PBX system.

Tech

Vodia's IVR has become even more powerful with JavaScript control, enabling dynamic prompts and call flow adjustments directly from a server. By leveraging HTTP requests, the IVR can fetch responses in real-time, allowing customized greetings, prompts, and call transfers based on caller input. For example, customer codes entered via DTMF can be validated through a server, triggering personalized responses and directing calls to the appropriate destination. This flexibility enhances automation and improves customer interactions, making Vodia’s IVR a highly adaptable and intelligent solution for businesses.

Announcement

The FCC has reinstated net neutrality rules, classifying broadband as an essential service under Title II to prevent ISPs from blocking, throttling, or prioritizing content for payment. Originally introduced in 2015 under President Obama and repealed in 2017 during the Trump administration, the rules have been a point of contention, with tech giants like Amazon, Apple, and Meta supporting their return. However, a federal court ruling in early 2024 challenged the FCC’s authority, potentially halting decades-long efforts for comprehensive oversight.

Editorial

Vodia PBX, integrated with Microsoft Teams, provides schools with a robust communication solution that enhances safety, efficiency, and collaboration. By combining VoIP technology with Teams, schools can seamlessly streamline communication across devices, manage emergency notifications, and optimize daily operations. A case study of Bright Future High School illustrates how this integration supports a variety of needs, from classroom phones and school bells to overhead paging systems. Vodia’s easy-to-use solution ensures that schools stay connected and responsive while simplifying their communication infrastructure for a more efficient educational environment.

Tech

Vodia Networks is excited to announce its integration with Cliniko, a leading practice management software for healthcare providers. This integration enables seamless call handling by automatically displaying patient records from Cliniko when calls come in, allowing staff to quickly access the relevant details. The integration enhances patient interactions, streamlines workflows, and supports healthcare organizations in providing better care while maintaining HIPAA compliance and data security. Vodia’s feature-rich PBX ensures improved operational efficiency and reduced telephony costs for healthcare providers.