“At Vodia we’re all about innovation, and this includes the companies with whom we partner,” said Eric Altman, Vodia Sales Engineer. “2023 is the embarkation point for a massive sea change in tech and CX, with the eruption of ChatGPT and other AI deployments, and PromptVoice is at the vanguard...We hope all of our resellers will join us for this webinar and, hopefully, discover a new way to drive increased revenue during the second half of 2023.”
Differentiate Vodia with PromptVoice's innovative AI voicing solution
Burlington, MA – June 8, 2023: Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it will co-host a webinar, “Differentiate Vodia with PromptVoice’s Innovative AI Voicing Solution,” on Tuesday, June 20, 2023 at 11AM EDT, with PromptVoice, maker of the world’s most powerful telephony on-hold, in-queue and multi-lingual professional recording service. Register here.
PromptVoice sells its white-label service via the channel. It’s used by unified communications and contact center service providers and their resellers to provide professional recordings as part of their solutions. Using powerful AI integrations, PromptVoice writes bespoke scripts and pairs them with tailored voices and music choices. Customers schedule when compilations should play, and self-serve ongoing audio updates. This leads to greatly enhanced caller experiences, more marketing opportunities, and new, monthly recurring revenue streams for you.
In partnership with PromptVoice, Vodia resellers can easily deploy auto-attendant, in-queue and on-hold audio, at scale, to secure new, high margin recurring revenues. Join our webinar to learn how PromptVoice's revolutionary new AI-powered add-on can help differentiate your offering - register here.
“At Vodia we’re all about innovation, and this includes the companies with whom we partner,” said Eric Altman, Vodia Sales Engineer. “2023 is the embarkation point for a massive sea change in tech and CX, with the eruption of ChatGPT and other AI deployments, and PromptVoice is at the vanguard. And we are of course always looking for ways to support the channel and help our resellers increase their margins, and PromptVoice’s industry-leading AI Voicing Solution will be a step in that direction. We hope all of our resellers will join us for this webinar and, hopefully, discover a new way to drive increased revenue during the second half of 2023.”
“We’re delighted to enable Vodia partners to unlock additional revenues from their existing customers,” said Anthony Buxton, CEO of PromptVoice. “Few channel partners have historically sold MOH and voicing services, but Vodia’s slick integration with PromptVoice makes this upsell so simple it’s a ‘no-brainer’ additional service for Vodia resellers to offer. Selling a phone system without voicing is like selling a car without paint - together we can make your Vodia services sound amazing. It’ll improve your CX and take it even further!”
About PromptVoice
PromptVoice®, provider of the world’s most powerful telephony audio solution, is the telecoms channel’s partner for professionally recorded prompts, in-queue and on-hold audio. The company enables UC and CC providers to offer top quality recordings in over 50 languages using its innovative and disruptive streaming solution. Founded in 1994, the company provides many of the world’s largest companies with professional recordings that are listened to 6 billion times a year in over 60 countries across the globe. www.promptvoice.com
Contact:
partners@promptvoice.com +44 (0) 1256 591785
About Vodia Networks, Inc.
Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP) industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers – Vodia was the first company to offer a true multi-tenancy platform, and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems.
Vodia’s cloud PBX system enhances the Do-Not-Disturb (DND) function for hotels, allowing guests to manage their privacy through buttons in the room or on the phone. The system syncs with PMS for seamless functionality, enabling hotel operators to manually override DND when guests struggle to disable it. For critical situations, like room service follow-ups, the system allows specific extensions to bypass DND, ensuring guests are reachable when needed. VIP guest management features, guest-to-guest call restrictions and automatic resets upon checkout ensure privacy, security, and convenience, improving the guest experience while maintaining operational efficiency.
As businesses increasingly adopt Wireless Local Area Networks (WLAN), understanding its impact on Voice over IP (VoIP) is essential. While WLAN offers flexibility and mobility, it can lead to call quality issues due to packet loss and bursts during access point switching. To combat these challenges, organizations can utilize robust codecs like OPUS which are designed to handle packet loss effectively and employ Session Border Controllers (SBCs) to enhance jitter buffers. By incorporating these solutions, companies can ensure a more reliable VoIP experience that meets the demands of modern workplaces, allowing seamless communication without interruptions.
In the late 1980s, prank calls were a common form of entertainment but often caused confusion, similar to today’s call forwarding glitches. Recently, a client migrating to a new PBX system experienced disruptions when users mistyped numbers for call forwarding. While user errors are common, there's a bigger concern: calls being misdirected to emergency numbers or costly lines, especially since many VoIP phones lack security features. Solutions include restricting call forwarding to internal numbers, blocking access or allowing only specific, pre-approved numbers. Ultimately, balancing control over settings is essential to prevent glitches while keeping systems user-friendly.
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