Retour au blog
Announcement

Vodia is Networking with SMBs on AI applications

Published on:

October 23, 2023

An increasing number of companies are currently evaluating the true value of AI, particularly its role in significantly enhancing the efficiency of business communications. Vodia's partner, IONOS, is at the forefront of driving an AI initiative known as OpenGPT-X, which is a vital component of the broader GAIA-X project. GAIA-X is a substantial European cloud infrastructure project aimed at creating a secure and federated data infrastructure specifically tailored for the European Union, underlining the importance of data security and sovereignty within the EU.

Martin Högl

Our partner, IONOS, as an IT infrastructure provider, has recently taken an initiative focused on AI within the European Union. This initiative, named OpenGPT-X, is backed by public funding and is part of the GAIA-X project. While taking action as a potential vendor is essential, it is equally important to educate the marketplace about the actual possibilities and achievements in this field. Currently, more than 80 percent of companies are assessing the true value of AI for their business processes, with AI and business communications in particular having a major impact on the efficiency of these processes. In this regard, Vodia is one of the pioneers in the integration of AI into its communications system, offering advanced features such as voice transcriptions, sentient analysis and other services, and our AI-powered features continue to increase in number and scope. 

During the event in Dortmund, it was evident that we are at the onset of a substantial period of business transformation. Sharing best practices and real business cases based on AI was a dominant topic of discussion among the participants. Vodia is committed to contributing to this ongoing discussion within this network, showcasing how the integration of AI with our cloud phone system provides substantial and increasing value to SMBs, enterprises and public institutions and organizations. 

Derniers articles

Voir tous
Editorial

How Vodia Helps Hotels Not Disturb Their Guests

Vodia’s cloud PBX system enhances the Do-Not-Disturb (DND) function for hotels, allowing guests to manage their privacy through buttons in the room or on the phone. The system syncs with PMS for seamless functionality, enabling hotel operators to manually override DND when guests struggle to disable it. For critical situations, like room service follow-ups, the system allows specific extensions to bypass DND, ensuring guests are reachable when needed. VIP guest management features, guest-to-guest call restrictions and automatic resets upon checkout ensure privacy, security, and convenience, improving the guest experience while maintaining operational efficiency.

October 22, 2024
Tech

WLAN and VoIP: What You Need to Know

As businesses increasingly adopt Wireless Local Area Networks (WLAN), understanding its impact on Voice over IP (VoIP) is essential. While WLAN offers flexibility and mobility, it can lead to call quality issues due to packet loss and bursts during access point switching. To combat these challenges, organizations can utilize robust codecs like OPUS which are designed to handle packet loss effectively and employ Session Border Controllers (SBCs) to enhance jitter buffers. By incorporating these solutions, companies can ensure a more reliable VoIP experience that meets the demands of modern workplaces, allowing seamless communication without interruptions.

October 10, 2024
Tech

Call Forwarding Glitches

In the late 1980s, prank calls were a common form of entertainment but often caused confusion, similar to today’s call forwarding glitches. Recently, a client migrating to a new PBX system experienced disruptions when users mistyped numbers for call forwarding. While user errors are common, there's a bigger concern: calls being misdirected to emergency numbers or costly lines, especially since many VoIP phones lack security features. Solutions include restricting call forwarding to internal numbers, blocking access or allowing only specific, pre-approved numbers. Ultimately, balancing control over settings is essential to prevent glitches while keeping systems user-friendly.

October 8, 2024