Revolutionizing Real Estate Success with Smart Digital Communication
Published on:
October 11, 2023
In an era of evolving challenges and uncertainties in the real estate sector, Expo Real in Munich brought industry partners together to explore the potential of smart communication solutions. Amid crises and cautious investments, the real estate industry seeks innovation, with communication technology emerging as a vital driver. Vodia's communication platform offers efficient and competitive communication solutions for the real estate sector, aiding in navigating challenges and ensuring success.
The real estate industry is at a crucial juncture, navigating a landscape marked by innovation, transformation and the demands of an evolving market. Expo Real in Munich provided a dynamic stage for profound discussions and valuable insights about where the industry is and where it’s headed. What resonated most during our time at the event was the unanimous recognition among our partners of the pivotal role smart communication solutions play in reshaping the real estate sector.
Expo Real took place against the backdrop of fundamental crises within the real estate sector. Despite these challenges, the industry is actively seeking paths forward, marked by a cautious approach to investments, particularly within commercial real estate. A growing number of stakeholders in the real estate sector are exploring new approaches and value propositions, as crises often become catalysts for innovation. It is in this context that we highlight the critical role of communication technology in reshaping the landscape.
While digitalization plays an undeniably significant role in the real estate industry’s evolution, it is not the sole solution. Recent years have seen a proliferation of communication technologies and channels, but increased communication alone isn’t the answer: the answer is simplified and efficient communication. This is where effective voice communication, seamlessly integrated into business processes, takes center stage - this is precisely what Vodia, the manufacturer of one of the most advanced and powerful communication systems globally, provides. The Vodia communication platform empowers real estate companies to communicate efficiently and reduce telephony costs, thereby giving them a distinct competitive edge.
Unlocking Value through Cutting-Edge Communication for Premium Hotels
The cornerstone of successful marketing, guest services and hotel management for high-end hotels is high-quality communication services. Vodia's innovative communication services have been integrated with AI for years, allowing hotels to leverage AI benefits in their communication processes. This includes enhanced support for international guests in their native languages, streamlined communication workflows and the seamless integration of new devices within hotel rooms.
In an age where cybersecurity and data protection are paramount for hotels, Vodia's communication services are engineered to meet critical infrastructure demands. This ensures the maximum level of security for communication services within hotels: with Vodia, hotels can confidently address the challenges of positioning themselves in a competitive market and fostering trust among their guests.
Value-Added Services Through Virtualized Commercial Real Estate Offerings
The providers of office space and shared offices must adapt to post-COVID work habits and models. Beyond physical space, they must deliver value-added services that enhance the experience of corporate tenants. Management and employees require robust, seamless communication, both in the office and remotely, and voice communication services, tightly integrated into business applications and processes, take center stage in these virtual offices. Providers of commercial real estate who can offer such virtual communication services have a substantial competitive advantage.
The success of real estate marketing relies significantly on the speed and reliability of communication between buyers and sellers. Inquiries from potential buyers must be addressed promptly - especially during contract negotiations, structured and transparent communication is crucial. Customers are turning to messaging apps like WhatsApp more frequently; it is imperative to support this mode of communication and integrate it with applications such as CRM and voice communication platforms. Vodia integrates WhatsApp into its communication platform, reducing loss rates and increasing the speed of deal closures.
The success of commercial real estate depends significantly on efficient and effective communication processes. It's time to choose Vodia, a communication solution that ensures efficiency, delivers value and fosters trust between guests and hotels and between buyers and sellers.
Vodia’s cloud PBX system enhances the Do-Not-Disturb (DND) function for hotels, allowing guests to manage their privacy through buttons in the room or on the phone. The system syncs with PMS for seamless functionality, enabling hotel operators to manually override DND when guests struggle to disable it. For critical situations, like room service follow-ups, the system allows specific extensions to bypass DND, ensuring guests are reachable when needed. VIP guest management features, guest-to-guest call restrictions and automatic resets upon checkout ensure privacy, security, and convenience, improving the guest experience while maintaining operational efficiency.
As businesses increasingly adopt Wireless Local Area Networks (WLAN), understanding its impact on Voice over IP (VoIP) is essential. While WLAN offers flexibility and mobility, it can lead to call quality issues due to packet loss and bursts during access point switching. To combat these challenges, organizations can utilize robust codecs like OPUS which are designed to handle packet loss effectively and employ Session Border Controllers (SBCs) to enhance jitter buffers. By incorporating these solutions, companies can ensure a more reliable VoIP experience that meets the demands of modern workplaces, allowing seamless communication without interruptions.
In the late 1980s, prank calls were a common form of entertainment but often caused confusion, similar to today’s call forwarding glitches. Recently, a client migrating to a new PBX system experienced disruptions when users mistyped numbers for call forwarding. While user errors are common, there's a bigger concern: calls being misdirected to emergency numbers or costly lines, especially since many VoIP phones lack security features. Solutions include restricting call forwarding to internal numbers, blocking access or allowing only specific, pre-approved numbers. Ultimately, balancing control over settings is essential to prevent glitches while keeping systems user-friendly.
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