Retour au blog
Announcement

Rebuilding Teamwork and Trust: The Role of Cloud Phone Systems in a Post-Covid Workplace - A Podcast

Published on:

November 3, 2023

In this insightful podcast, CEO and President Christian Stredicke and Doug Green, Publisher of Telecom Reseller, discuss the profound impact of the Covid-19 pandemic on the way we work. They explore how cloud phone systems and video calling have become crucial tools in rebuilding teamwork and trust in a post-Covid workplace. These technologies have introduced spontaneity, humanity, and renewed enjoyment into professional life, bridging the gap between in-office and remote work environments.

David Porter

The past few years have reshaped the way we work, transforming our offices into virtual spaces and redefining the very essence of teamwork and trust in the workplace. The Covid-19 pandemic forced organizations to adapt rapidly to remote and hybrid work environments, leaving many to wonder if we would ever recapture the camaraderie and collaboration once so integral to the in-office experience. In this fourth-quarter podcast, our CEO and President, Christian Stredicke, and Doug Green, Publisher of Telecom Reseller, explore the role of cloud phone systems in revitalizing the post-Covid workplace.

As we continue to adapt to a changing work landscape, this podcast unveils how video calling and cloud phone systems are introducing spontaneity, humanity and a renewed sense of enjoyment back into our professional lives. These innovative tools are bridging the divide between in-office and remote work, helping rebuild trust in these evolving environments. Christian Stredicke aptly observes, "Having a video call in your private bedroom would have been unthinkable, but today it's normal, so a lot of things have changed, and I believe it will go on."

The seamless integration of voice, text and video is reshaping office cultures, offering more flexible means of communication and collaboration. Christian and Doug also delve into the challenges and solutions for unifying communication tools within a company. Watch the video here:

Derniers articles

Voir tous
Tech

Connecting to OpenAI Realtime API

This document details the beta version of the Vodia PBX that connects to the OpenAI realtime API, enabling users to interact with a chatbot via telephone. The backend JavaScript code facilitates the connection, handling audio input and output, and the WebSocket connection to the OpenAI API. The setup requires a Vodia PBX version 69.5.3 or higher, an API key, and a license with an IVR node. The demo can be accessed by editing the ivrnode.js template and creating an IVR node in the tenant. The system supports various VoIP devices and offers good voice quality. Future improvements include voice activity detection and the ability to take actions based on OpenAI responses.

November 26, 2024
Editorial

How Vodia Helps Hotels Not Disturb Their Guests

Vodia’s cloud PBX system enhances the Do-Not-Disturb (DND) function for hotels, allowing guests to manage their privacy through buttons in the room or on the phone. The system syncs with PMS for seamless functionality, enabling hotel operators to manually override DND when guests struggle to disable it. For critical situations, like room service follow-ups, the system allows specific extensions to bypass DND, ensuring guests are reachable when needed. VIP guest management features, guest-to-guest call restrictions and automatic resets upon checkout ensure privacy, security, and convenience, improving the guest experience while maintaining operational efficiency.

October 22, 2024
Tech

WLAN and VoIP: What You Need to Know

As businesses increasingly adopt Wireless Local Area Networks (WLAN), understanding its impact on Voice over IP (VoIP) is essential. While WLAN offers flexibility and mobility, it can lead to call quality issues due to packet loss and bursts during access point switching. To combat these challenges, organizations can utilize robust codecs like OPUS which are designed to handle packet loss effectively and employ Session Border Controllers (SBCs) to enhance jitter buffers. By incorporating these solutions, companies can ensure a more reliable VoIP experience that meets the demands of modern workplaces, allowing seamless communication without interruptions.

October 10, 2024