Tech

Vodia: A Decade of AI - And the Perfect Choice for APAC Resellers

Published on:

October 5, 2023

Vodia has been a pioneer in AI technology since its inception, and while AI, including ChatGPT, is currently in the spotlight, our AI-powered auto-attendant has been a cornerstone of cloud phone systems for decades. We continue to lead in providing innovative AI-driven features and functionalities, collaborating with startups in the APAC region, and supporting Managed Service Providers to build strong, cost-effective businesses around our cutting-edge phone system.

AI technology, particularly ChatGPT, is what they describe as “all the rage” right now, but did you know that Vodia has been using AI since its inception? Our auto-attendant uses AI, based on system setup. Over the decades, AI technology has significantly evolved, going beyond the management of auto-attendants in a cloud phone system and has certainly become more dynamic than our ubiquitous auto-attendant, and both SMBs and enterprises are now exploring a myriad of possibilities. 

Vodia has been providing speech-to-text and text-to-speech capabilities for creating voice messages, and call transcriptions, especially for use in courts and emergency services, for quite some time now. CRM integrations share a similarity to these functionalities. When a caller calls in, the CLI number is sent to the CRM, triggering a  screen pop that displays the customer's name and details. All these features are powered by the same artificial intelligence we have been deploying for years. 

So Vodia has a long history as a pioneer and leader in AI-driven features, and we continue to build on this foundation as we develop even more dynamic and easy-to-use features and functionalities. In the APAC region, Vodia is collaborating with a number of AI startups to provide visual auto-attendants and other AI-supported features, aiming to simplify setup processes and enhance productivity for potential Vodia resellers. 

In this rapidly expanding region, we have observed that as we gain market share we find ourselves engaged with a diverse range of organizations with varying levels of technical and telephony expertise. Despite our wonderful and growing customer base, it’s evident that many of them have limited knowledge when it comes to telephony and networking. To illustrate this, consider the ubiquitous 7-11 stores (corner shops, or “bodegas” if you’re in New York City, for purchasing groceries) found on countless city corners worldwide. While they understand the value proposition of Vodia as a revenue stream model and serve a broad customer base, they lack insights into the installation, deployment and maintenance of Vodia, leading to a limited understanding of the remarkable features and capabilities our phone system offers. 

In the APAC market we have constantly positioned Vodia as a development company rather than a hosting provider. However, beyond development, we have diligently expanded the Vodia ecosystem to enable AI companies to utilize their software for enhancing the phone system’s value. This entails testing, maintaining and improving  its features and functionality.

Our goal is to help this emerging breed of Managed Service Providers (MSPs) to build a robust and sustainable business model centered around our innovative phone system. We not only offer a true value proposition to these companies, we also reduce their support requirement, thereby reducing costs and minimizing the time lost to maintenance and support calls. 

Vodia has empowered thousands of businesses worldwide with cutting-edge cloud and on-premise IP PBX technology. The Vodia PBX offers high-quality professional voice, video and chat functionalities. Our system is developed and programmed entirely in-house, ensuring minimal exposure to malware threats. Thanks to our multi-client capability and integration framework, almost any work process can be optimized and integrated. To find out how we can benefit your organization, please visit https://web.vodia.com/. For inquiries, you can reach our APAC office at +61 2 8212 8680 or contact us at sales@vodia.com

About Vodia 

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter, Facebook and YouTube.

Derniers articles

Voir tous

Keycloak OpenID Connect Integration for the Vodia PBX

Vodia’s PBX now integrates with Keycloak OpenID Connect, providing secure single sign-on for users so they can access all connected applications without repeated authentication. Logging out from one application automatically logs the user out of all connected systems, simplifying user management and improving security. Keycloak, a Cloud Native Computing Foundation project, supports standard protocols including OpenID Connect, OAuth 2.0, and SAML, offering enterprise-grade identity and access management. To ensure proper integration, Keycloak user emails must match the corresponding PBX extension emails. Complete guidance is available in the Vodia Keycloak integration guide, with additional details in the Keycloak official documentation.

September 12, 2025

Vodia Announces Partnership with Comms Group Global

Vodia Networks has announced a strategic distribution partnership with Comms Group Global (ASX: CCG), aiming to expand the reach of its feature-rich cloud PBX solutions across APAC and EMEA. Through this collaboration, Comms Group Global will serve as an official reseller, providing businesses of all sizes with scalable, secure, and integrated telephony solutions. Customers will benefit from advanced call management features, Microsoft Teams integration, and robust security standards, while also gaining access to Comms Group’s SIP coverage in over 65 countries. The partnership enables a streamlined “one-touch” provisioning process, ensuring fast and seamless deployment for enterprises and SMEs seeking to improve efficiency and reduce operational costs.

September 8, 2025

Why Fax Still Matters in 2025 and How Vodia Makes It Easy

Although many consider fax outdated, it continues to play a crucial role in sectors where compliance, confidentiality, and legal proof of delivery are non-negotiable. Healthcare providers rely on fax to meet HIPAA requirements, while industries such as finance, law, and real estate depend on it for contracts and documents that require signatures or legally verifiable transmission. Unlike email, fax offers confirmation reports that serve as proof of receipt, along with time-stamped records that hold up in legal proceedings. With Vodia’s PBX, digital fax becomes faster, easier, and more accessible than ever before, enabling users to drag and drop documents, monitor transmission progress, and receive immediate confirmations.

September 5, 2025