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The PBX that actually does it all
One platform for enterprise telephony, AI, vertical features, and multi-tenant MSP management - without per-seat taxes, tier walls, or locked features.
Pay per extension. Not per seat, per feature, or per minute.
One price per extension type. Every feature included. No surprise add-ons, no tier walls, no per-user licensing creep. Per-seat platforms lock you out of features as you grow. Vodia charges per extension type - and every type gets the full platform.
Per-seat platforms
features gated by tier
Cloud-only systems
per-agent + integration add-ons
Hosted-only alternatives
no self-host control
Vodia
per-extension type, self-hosted or cloud, everything included
Six things Vodia does that nobody else does
Built from 15+ years of real PBX deployments — not VC-funded shortcuts.
A programmable AI engine, not AI-washing
A JavaScript engine inside the PBX connects to any AI API — OpenAI Realtime, Google Gemini, ElevenLabs, or your own Ollama instance. Outbound voice agents, live call screening, customer verification with DTMF and voice, AI hotel reception — all running in the call flow, no middleware, no external orchestration.
Ten extension types, each purpose-built and separately priced
Hotel rooms get PMS integration, dial restrictions, and maid codes. Classrooms get schedule-driven DND and bell pages. Queue agents get skill routing and wrap-up codes. Hot desks exist solely for shared-phone login. No other PBX models this at the extension level — let alone prices it separately for MSPs.
Multi-tenant MSP architecture, built in from day one
Unlimited tenants with per-tenant billing, white-label branding, usage-based invoicing, domain templates, CSV import, per-tenant call limits, and a self-hosted fleet monitoring dashboard. MSPs and carriers have been running Vodia at scale for over 15 years — this isn't a feature added later.
Vertical depth that ships as core, not a module
Hospitality gets native PMS integration (Shiji, Cloudbeds, Oracle FIAS), not a webhook. Education gets classroom mode with scheduled DND and bell schedules. Healthcare gets Cliniko. Legal gets Smokeball. These are implemented as first-class features — not third-party add-ons or professional services engagements.
Your infrastructure, your data, your rules
Deploy on AWS, Azure, DigitalOcean, bare metal, or on-premise. Record to your own S3, DO Spaces, or Wasabi bucket. Transcribe with local Whisper — audio never leaves your server. Full REST, SOAP, CSTA, and WebSocket APIs with no access charges. Every CDR exportable. No vendor lock-in, ever.
Every channel natively — no gateways
Teams Direct Routing SBC with bidirectional presence sync — when an agent goes busy in Teams, their Vodia DND flips automatically, and vice versa. WhatsApp Business audio calling and messaging, native SMS send and receive, WebRTC in the browser, and any SIP trunk — all running inside the PBX, no third-party connectors, no per-channel fees.
Feature overview
Every category ships complete. No module store, no add-on pricing, no feature paywalls.🔗
SIP & Connectivity
Calling
Presence
Voicemail
Call Recording
Conferencing
IVR & Auto Attendant
Routing
Queues & Agents
Messaging
AI Features
Alerts
Reporting & Analytics
CRM Integrations
Microsoft Integrations
Hospitality
Education
Security & Auth
Provisioning & Devices
Apps & Clients
Contacts & Directories
Fax
Dial Plan & Numbering
Monitoring & Operations
Multi-Tenant & MSP
API & Developer
Not a chatbot on a phone system. An AI PBX.
Native AI integrations running inside the call flow — no external orchestration layer required.
Conversational IVR
Replace touch-tone trees with natural language. Callers say what they need — the AI routes, transfers, or resolves in real time using OpenAI or Gemini.
Outbound AI Voice Agents
Launch personalized AI voice campaigns from a single API call — appointment reminders, payment nudges, surveys — fully conversational, no agents needed.
AI Call Screening
AI greets the caller, collects context and intent, then transfers to the right agent with a summary — so no agent ever starts a call cold.
Multi-factor Verification
Collect card and date of birth via DTMF, gather name and address via voice AI function calls, validate via webhook, issue OTP — all inside a single IVR script.
Local Transcription + AI Analysis
Whisper transcribes on your server — audio never leaves. Then OpenAI, Claude, Gemini, or Ollama summarizes, extracts sentiment, topics, action items, and resolution.
Bring Your Own AI Engine
The JavaScript Voice Agent engine connects to any AI API. Build custom workflows, tools, and routing logic without vendor lock-in or middleware.
Not a generic platform
Purpose-built for your industry
Vertical-specific features ship as core functionality — not expensive modules or professional services.
Hospitality
Healthcare
Telco & service providers
Maritime
Public sector
Real estate
Long-term care
Launch Vodia directly from leading cloud marketplaces
Deploy Vodia where your infrastructure already lives. Run in your own cloud account, on-prem, or through leading marketplaces while maintaining control over configuration, data, and billing.
AWS Marketplace
Deploy Vodia on AWS with streamlined provisioning and marketplace billing that fits existing cloud workflows.
Azure Marketplace
Run Vodia in Microsoft Azure environments with integrated deployment and centralized cost management.
DigitalOcean Marketplace
Launch Vodia on DigitalOcean with simple deployment, transparent pricing, and fast setup for cloud-native environments.
No forced hosting model. No proprietary cloud dependency.
Built for secure, production-grade deployments
Vodia is engineered for environments where security and governance are non-negotiable. Encrypted signaling and media, granular access control, and infrastructure independence keep your system protected and fully under your authority.
Role-based access
Define granular permissions for administrators, partners, and tenants to maintain clear operational boundaries and controlled system access.
Encrypted communication
Protect signaling and media traffic with supported encryption across internal and external voice connections.
Controlled deployment
Run Vodia in your own cloud account, on-prem, or hybrid environment while maintaining infrastructure independence.
Data ownership
Retain control over configuration, call data, and system policies without relying on shared vendor infrastructure.
Built on proven PBX infrastructure
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One platform with no compromises
Vodia combines enterprise telephony, vertical-specific features, native AI, and full self-hosting — priced simply per extension type, with everything included.
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