Tech

Domain name filter

Published on:

September 8, 2015

The simple filter on our PBX for the domain name was that we were throwing the baby out with the bathwater. It was simply not possible to define exceptions. That made it practically impossible to use the feature in a real deployment. If the system administrator white-listed IP addresses, traffic from there would still be ignored if the domain name did not match. Adding that back in to the filter solves many of the trunk related problems, as admins can just add the IP addresses for the trunks.

Is is a long time ago that we introduced a simple, but powerful way to keep unwanted traffic away from the PBX: Just look at the domain name of incoming requests.

It seems, however, that this feature becomes useful only after the world really starts to use hosted PBX. Unfortunately not only the customers are starting to use the PBX in the cloud. As the hosted PBX goes mainstream, it also becomes a target for Crime, Inc.

One disadvantage of IPv4 is that there are only a relatively few IP addresses in the world. Scanners can and they do go from one IP address to the next and check out if there is anything coming back from that address. In the old times they primarily checked port 80 for HTTP or some other easy-to-exploit ports like an open FTP. Today the gangsters have added port 5060 to their checklist.

The problem will get a lot smaller when the world has switched to IPv6. There is will be a lot harder to just dumb-scan the possible IP addresses. In an IPv6 environment, scanners would have to first get the DNS name for the server before it can know a valid IPv6 address. Unless the service providers are assigning IPv6 addresses in a way that the hackers can predict.

The simple filter on our PBX for the domain name was that we were throwing the baby out with the bathwater. It was simply not possible to define exceptions. That made it practically impossible to use the feature in a real deployment. If the system administrator white-listed IP addresses, traffic from there would still be ignored if the domain name did not match. Adding that back in to the filter solves many of the trunk related problems, as admins can just add the IP addresses for the trunks.

While adding IP addresses would make it possible to use the domain filter feature, it would still be inconvenient. In environments where tenants can bring their own trunks, it would be even a pain to keep up with the changes that clients make to their trunks.

Because of this, we added a second reason why a packet would let through even though the domain does not match. This would be if the packet comes from a trunk, and the IP address where it was coming from was associated with that trunk. This can happen by automatic resolving of the DNS addresses for the trunk, or by explicit association of certain IP addresses with trunks.

With the new filter method the domain filter becomes a powerful, yes fast and easy way to fend off most of the unwanted traffic on the PBX. The domain name serves like an addition to the password, something that an outside attacker will not guess easily.

The new domain name filter will be available in version 5.3.

Derniers articles

Voir tous

Building Intelligent Voice Response Systems with Vodia's JavaScript IVR

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.

August 11, 2025

Get The Support You Need Easily Through The Vodia Help Center On Jira

Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.

August 7, 2025

Vodia Attends ChannelCon 2025 in Nashville

At ChannelCon 2025 in Nashville, Vodia Sales Engineer Eric Altman engaged with MSPs and IT professionals to explore how AI is shaping the future of managed services. He emphasized that ChannelCon remains a valuable space for building strong vendor-partner relationships, especially as AI continues to dominate industry conversations. Altman noted how Vodia is helping MSPs unlock greater flexibility by combining powerful PBX features with AI-driven capabilities like dynamic call analytics, customized call flows, and automated performance reporting. He also highlighted Vodia’s recent launch of prepaid cloud instances on AWS, DigitalOcean, and Microsoft Azure, designed to streamline deployment for MSPs without infrastructure or licensing delays.

August 5, 2025